Email us: [email protected]
FAQ

Frequently asked questions

Appliance Cover is usually quite straight forward, but we understand that you may also have questions not otherwise answered other places around this website. If you still cannot find your answer below, please contact us. We'll be happy to help

Appliance Cover will save you from the cost and the stress of an appliance break-down, should one occur. If you've been offered Appliance Cover and one of your appliances breaks down, just call us to have it repaired.

In most case, where an appliance is deemed uneconomical to repair, a replacement will be offered and installed.

We cannot say for sure as every circumstance is different. However, our engineers aim to get to you within 24 hours and carry a wide range of parts and tools. We'll get you back up and running in the shortest time possible.

Appliance Repair Direct Limited is a Limited Company registered in Hong Kong, Registration Number: 3171252. The company works with over 100 qualified and experienced engineers including electrical appliance specialists, gas certified engineers and manufacturer proficient engineers.

Yes, Appliance Repair Direct Limited offers a no-quibble, 14-day money-back guarantee if you wish to cancel your service. For more information, please visit our Termination Policy page.

If you need to change your contact details, your address or any other detail relevant to a service provided by Appliance Repair Direct Limited, please send an email to [email protected].